Welcome to Ameliorate GmbH – your trusted partner for team and leadership development, innovation, and customer experience.
We empower companies to unlock the full potential of their employees, harness digital innovation, and enhance their customer experiences. We are an owner-managed consultancy and training firm that brings together proven experience and forward-thinking innovation.
Our services are divided into three areas:
Team and Leadership Development
Strong teams need more than just tools. They require clarity, trust, and genuine connection. We offer tailored services in coaching, mentoring, and training. Whether it's one-on-one coaching for leaders or the systemic development of entire teams, we guide you through effective change.
Customer Experience and Gamification
What experiences do customers truly associate with your products and services? We enhance the customer journey and set new standards for customer loyalty. Our approach includes analyzing the classic customer journey using our in-house assessment tool, as well as incorporating digital elements.
Digital Innovation
From improving the customer journey with virtual environments and NFT-based loyalty programs to developing blockchain-based Web3 solutions. We advise companies on how to strategically implement digital innovations.
Typical problems we solve:
- You want to specifically develop your leaders so they can make an impact in their daily work.
- Your mentoring program is running in the background, lacking structure or success.
- Your team has motivation, but collaboration is stalled.
- You want to use digital innovations in a meaningful way—not just chase buzzwords.
- You want customers who not only make a purchase but also keep coming back.
Curious?
Learn more about our case studies, tools, and ideas - or get in touch with us directly.
Your next move: team success
Success is a team effort, and therefore, it is crucial to support the team with tailor-made solutions and cover the following topics: communication, collaboration, and understanding cultural differences. Behind every successful team is a company with a strong vision, and in turn, people who drive this vision forward with passion and competence. Melissa Schlimm, a renowned HR developer, speaker, mentor, and author, is dedicated to helping teams and leaders unlock their full potential.
Three Key Areas for Team Success
The three key areas of culture, communication, and collaboration are central to team success. They significantly influence the interaction between individual team members. What they have in common is that:
- They seem to be self-evident.
- They are not perceived as potential difficulties.
- Certain experiences with them can convey a false sense of security.
Here are three exemplary statements that are often made and interpreted differently:
The project manager says: "I have led international projects and I'm familiar with different cultures."
This does not mean that the project manager has truly engaged with the employees, their culture, or their convictions.
The CEO says: "My communication is clear and unambiguous. That has never been a problem for me."
This only means that the CEO has not yet received any feedback to the contrary from anyone.
The team lead says: "I am a team player and I really enjoy working with others. And others enjoy working with me, too."
This does not mean that others have appreciated working with the team lead, or that the team lead should not change anything about their behavior.
Mentoring to strengthen the Team Culture
Mentoring promotes development, builds trust, improves collaboration, and strengthens the team culture, which has a positive long-term impact on the team’s performance and working environment.
Your Point of Contact
About Melissa Schlimm
With her profound expertise and keen sense for interpersonal dynamics, Melissa designs customized solutions that sustainably advance companies in the areas of communication, collaboration, and corporate culture. Her approaches are hands-on, interactive, and always aimed at bringing about real transformation.
Through Ameliorate, Melissa offers a versatile range of services tailored to companies in various industries, from medium-sized firms to international corporations. Her service portfolio includes:
Workshops
Innovative formats that focus on the central success factors of communication, collaboration, and culture. Here, Melissa creates space for new perspectives, encourages reflection, and provides tools for improved team dynamics.
Leadership Coaching
Melissa supports leaders in developing their individual strengths, confidently overcoming challenges, and achieving a positive leadership impact. She often acts as a mirror that makes the invisible visible to effect genuine change.
Mentoring
As an experienced mentor, Melissa advises companies that want to establish their own mentoring programs or further develop existing concepts. Her many years of experience make her the ideal partner for successful implementation, whether in a new or an existing program. Amelioration is always possible.